Managed Services
IT environment management services make it possible to entrust operations related to maintaining the clients’ systems to OChK engineers who specialize in such processes.
The quality of those services is guaranteed by our experts’ years of experience backed by certificates as well as by partnerships with software developers, hardware manufacturers, and public cloud providers. The scope of our management services covers all the relevant operating and network systems, databases, and virtualization systems.
From the client’s IT department, our specialists can take over day-to-day execution of requests, tasks, security updates, and the round-the-clock monitoring of the environment.
Who is it for?
Management services are intended for companies that want to focus on key areas of their business, while keeping quality and costs under control.
Types of solutions
24/7 monitoring of operation
Security updates
Execution of requests and tasks
Reports on the state of the environment
Cloud data backup
Configuration and implementation
Environment state audit
Expert advice and support
Benefits
Management of the environment according to the best standards and recommendations in the field of security
Possibility of taking advantage of solutions in fields which, until now, made it necessary to recruit specialists or else remained unexplored
Optimization of the costs of routine maintenance activities through their automation and access to specialized tools
Unique support allowing to respond faster to any potential problems, thanks to partnerships with technology companies that supply hardware and software
Precisely defined SLAs allowing to combine business expectations with anticipated costs of IT
Billing model
The service is billed on a monthly basis for each managed environment, depending on the scope in the Standard or Enterprise model.